Maximizing Imports: Four Metrics to Keep Your Broker on Track

Hey import champs!

Are you ready to take control of your supply chain and achieve import success? It's time to start tracking your customs broker's performance! By monitoring these four key performance indicators (KPIs), you can ensure that your customs broker is keeping your business moving forward:


  1. Customs cleared 5 days prior to arrival: This KPI ensures your goods are cleared by customs in a timely manner, preventing delays and keeping your supply chain on track. If your broker consistently fails to meet this KPI, it may be time to consider finding a new one...


  2. Accuracy of customs filings: Ensuring your customs filings are accurate is crucial to avoiding fines and penalties. Tracking this KPI ensures your broker is submitting accurate filings and protecting your bottom line.


  3. Post summary correction rate: This KPI measures how often corrections are made to customs filings after submission. A high rate may indicate your broker is not submitting accurate filings or staying up-to-date on regulations and policies.


  4. Email response time: Timely responses to emails can prevent delays and other issues. Tracking this KPI ensures your broker is responsive and attentive to your needs.


By keeping an eye on these KPIs, you'll have the power to supercharge your customs broker's performance and keep your supply chain on the fast track to success! Don't wait to take action, let's keep your business hustling and bustling.

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